After much deliberation (about 7 seconds) I have decided to shift my voice services to iiNet, in addition to my data services. This is for a few reasons:

1) They’re cheaper.
2) Their support is great.
3) When I called, I spoke to Adrian from Perth, not Raj from Mumbai, and Adrian had an Australian accent and could understand what I was saying and vice versa.
4) I didn’t get cut off halfway through the call (I can no longer count on one hand the number of times that has happened with Telstra in the last month).
5) They understand what a “generous quota” actually is and don’t use the word “Liberty” in the same context as “10gb/month”.

In addition to that, Telstra also failed to note that I canceled my *original* wireless service within the cooling off period (over $300), and that Telstra’s lack of accurate information led me to make a purchase of a SECOND wireless service, for which Telstra now expects me to pay full cancellation and hardware costs (over $400). To add insult to injury, Telstra have just billed me for another month of wireless access (~$165) despite the fact I no longer have a wireless service.

In yet another display of blatant ineptitude and disorganisation, getting my voice service connected in the first place was a struggle as Telstra was not in possession of up-to-date cabling records, and insisted that my home address does not, in fact, even exist. A Telstra representative also convinced me that I would be waiting “years” for additional ADSL ports to be supplied in my area, but that could be shortened to “months” if I switched to a business service, because that sort of build-out tends to be expedited. Less than 2 weeks after getting my landline connected, after Telstra finally sent a technician out to install the line anyway and just not bill me the installation cost if he did, in fact, find an active line (which he did), I was able to order ADSL through iiNet and had it connected in less than a week… despite the fact that Telstra insisted there was no way I was getting ADSL anytime soon. So essentially, I was sucked in to hopping on a Telstra Wireless plan by a combination of outdated information and outright lies, omissions and exaggeration.

Rest assured I have no intention on paying a single dollar of the ~$1,240 aggregate bill you’re about to hit me with, save for any costs incurred by *actual usage of service*, i.e. phone line rental, and the minute period of time during which I actually used your wireless service.

I wish to receive an updated bill which takes into account the waiver of fees for the first wireless plan (which was cancelled within Bigpond’s cooling off period, as confirmed by the representative who processed the order, and for which the associated hardware was returned), and the waiver of cancellation fees for the second wireless plan and associated hardware costs. In return, I am prepared to post back (at Telstra’s expense) the Bigpond Elite network gateway.

In essence, this leaves the line rental, call costs, and actual pro-rata usage of data services. I am happy to pay for these, as they represent what I actually used.

A copy of this letter is also going to the Telecommunications Industry Ombudsman.

Kind regards,

Richard Walker

While you’re at it…. explain what sort of impact this has on perceived conversion rates when the conversion:impression ratio ends up being a million miles apart.

Here’s a handy piece of code for your stats install (if running inhouse or AWStats or something similar):


<Directory "/path-to-stats-stuff">
Order deny,allow
Deny from 65.55.0.0/255.255.0.0
Allow from all
</Directory>


Snippet from The Glittering Eye follows:

It’s an oldie but a goodie. I don’t know the original source of this but it’s pretty wellknown to dog lovers.

YELLOW URKA-GURKA

Dog runs around the house and hides under furniture while making a prolonged ‘uuuuurka-guuuuurka, uuurka-guurka’ noise. (This noise is the only thing guaranteed to wake up a true dog lover who is hung over from a post dog-show celebration at 3:30 a.m.) After mad scrambling to capture the dog and drag him outside, the episode ends with an inaudible ten yard slimy yellow froth from the living room rug to the back door.

BLAP DISEASE

Dog exercises hard and (a) eats large mouthfuls of snow (winter Blap Disease) or (b) drinks a bucket of water (Summer Blap Disease). Within two minutes of returning inside, the dog spews out large amounts of clear slimy liquid while making a distinctive ‘blap’ sound and a sharp percussive noise as it hits the linoleum.

GARKS

Dog suddenly clears his throat with loud and dramatic ‘gggaark, gggark’ noises generally followed by prolonged ‘iiiksss’ and then loud satisfied smacking noises. There is nothing on the rug. Don’t investigate, you don’t want to know.

RALFS

Apropos of nothing, the dog strolls into the dining room and waits till the innocent dinner guests are all watching him. Then, with a single deep gut wrenching ‘raaaalff’ dislodges the entire weeks’ contents of his stomach on the dining room rug.

Variation: Then he eats it.

In all the above events the dog is entirely healthy and indeed deeply pleased with himself.

The other side of the equation is your mail client….. alter your SMTP settings and change the port to the new one you specified in your MTA config. It’s possible (I’ve not tested it) that using SSL or TLS may yield positive results too…. I’m not sure if this particular nameless ISP (run by a monopolistic behemoth telco in Australia, hint hint) blocks secure SMTP or not, but I might give it a try and swing an update to this post with my results.

The problem was, mounting a samba share using CIFS and using only the samba username/password would render the entire mount unwriteable, except by root.

The dead simple solution to this is as follows.

Instead of doing just this:

mount.cifs //<server>/<share> -ouser=<username>,pass=<password>

Try this:

mount.cifs //<server>/<share> -ouid=<localuser>,gid=<localgroup>,user=<username>,pass=<password>

So if your samba username is joe.bloggs, and your username and group on your local machine are just “joe”, you’d do this:

mount.cifs //<server>/<share> -ouid=joe,gid=joe,user=joe.bloggs,pass=<password>

This simply tells CIFS that user ‘joe’ on the local machine should be the owner of the mounted share, and then subject to whatever permissions the samba server has set.

Easy as!

It’s been a LONG 60 hours. Krissy went into labour around 2:00am on Thursday morning, and then it was just all systems go from there.

Those of you who are in the loop Facebook-wise, there’ll no doubt be a multitude of photos hitting the pages very very soon!

Nothing further for now….. everyone concerned is absolutely WRECKED and I’ve got an epic amount of work to catch up on….. once things settle down a bit, I’ll have more.

Energetic buzz,
Followed by total downer
WAY too much taurine.

Or how about some iambic octameter (in reverse!)?

Nights like this I wish I had some more good tunes to rock along to.

Limericks are fun too.

There once was a man named Herby,
Who raced in the Kentucky derby.
His horse came last,
He was out on his arse,
But he made a fair bit of cash turning the useless prick into glue.

OK, so not *really* a limerick but I like slamming the door on convention once in a while.

AWESOME!

Anyway…….

Found a smashingly good sports jacket today. It’s a Zegna so it’s about 50 light years beyond my ideal price range at the moment, but hey, maybe one day.

Finally have some photos up in my Facebook for those who kept pestering me for some….. if you’re on my list, swing over and take a look. Most of them are from Katie’s 25th birthday party at Alhambra in the Valley on Saturday night. Awesome night…. quite a few people I haven’t seen in a while, it was great to catch up with everyone.

Must go, back to work!